Social Media & Community Manager TMP268 | Bristol

Job Description

Location: Bristol - hybrid

Hours: Full-time, permanent

You're reading this ad, so you're ready to outthink. To take your skills, knowledge and experience beyond what you thought possible. And TMP268 is the place to do it.

TMP268 is a creatively strategic marketing agency, home to the Armed Forces Recruitment Service. Protecting the nation begins here. But it doesn't end there. We're here to help organisations of all types and sizes to grow their brands. From niche and local, to larger and global, we tailor every solution to meet their unique needs.

And what does that mean for you? It means new challenges to rise to. Being encouraged and empowered to outthink at every opportunity. It means creating industry-first solutions, harnessing emerging tech, and realising AI's potential to create human connection. It means feeling valued for everything you bring. And work you can be proud to call your own, whatever your role.

The role

As a Social Media & Community Manager your primary responsibilities will be the day-to-day management and delivery of social media and community management across TMP268 client channels.

You'll take ownership of content calendars and planning, publishing, community management (from answering questions through to escalations), reporting, and ensure our overall output aligns with brand, platform, accessibility, and governance standards.

You'll sit in the social media team, collaborating closely with our social strategist, creative and content specialists, client services, and paid media teams to ensure our social output reflects strategic priorities. As well as this, you'll have the opportunity to build strong working relationships with external stakeholders, partner teams, and clients.

You'll actively monitor owned and partner-run social channels to ensure high-standards and best practice, follow conversations, and analyse sentiment and trends to identify opportunities to improve user experience and make our output more effective.

Beyond just our own channels we'll need you to identify and track emerging social trends, platform developments, and audience behaviours that can be turned into insights and recommendations for clients. 

Who we're looking for

A social media & community manager with the confidence to mix autonomous decision making and teamwork. What matters most to us is your curiosity and enthusiasm for social, a willingness to learn, and an ability to work collaboratively.

Depending on your background, you'll have a strong understanding, experience, or interest in social media platforms and trends, the roles of different channels, and an understanding of how different audiences behave and different brands go to market on organic and paid social media.

Aside from social media and community management experience, we're looking for someone with strong attention to detail, organisation, and great communication skills.

What's in it for me?

You're set to gain so much from being part of our team, including:

• Time off to rest or conquer items on the bucket list with 27 days' holiday (+ 8 bank holidays) and a holiday purchase benefit where you can buy up to an additional 5 days.
• Great company paid benefits including our health cash plan, life assurance, company pension and access to an Employee Assistance Programme.
• A hybrid working pattern plus other great flexible benefits such as a TechScheme, free mortgage advice and more.
• Individual development plans with customised learning solutions, including clear career pathways designed to support individual growth and career advancement.
• Excellent health benefits – get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits or grab some great discounts at your local gym.
• Opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme.

About us

Based in Bristol, TMP268 is a creatively strategic marketing agency full of curious, connected and clever problem solvers. Our focus is helping brands to grow.

As part of a Serco-led consortium – the Armed Forces Recruitment Service – we also hold the contract to deliver all marketing for British Army, Royal Navy and Royal Air Force recruitment.

TMP268 is part of PeopleScout, one of the leading Recruitment Process Outsourcing providers worldwide and part of the TrueBlue Inc Group.

Click the apply button and start your application today

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.